Shipping policy

Shipping Policy

Processing Time Every Bespora Studio piece is hand-finished and inspected before it leaves our workshop. Please allow 3 business days for order processing (excluding weekends and public holidays). You will receive a shipping confirmation email with tracking details once your order is on its way.

Shipping Methods & Delivery Estimates We ship worldwide from our workshop in China via DDP (Delivered Duty Paid) delivery partners. All import duties and taxes are prepaid and included, so your order clears customs without any extra charges on delivery.

  • Processing (before shipment): 3 business days
  • Logistics / transit (after shipment): 10–20 business days

Estimated total delivery time from the order date is therefore 13–23 business days (processing + transit). These are estimates, not guarantees. Delivery may take longer during peak seasons, customs processing, or unforeseen carrier delays — in such cases we will keep you updated via the tracking link.

Shipping Rates

  • All destinations (worldwide): Free standard shipping on orders of 39 USD** or more. Orders below that amount ship for a flat rate of **5 USD.

Order Tracking A tracking number is emailed to you as soon as your order ships. Please allow 2–5 business days for the tracking status to update in the carrier's system.

Customs, Duties & Taxes (DDP — Delivered Duty Paid) All import duties, taxes, and customs clearance fees are prepaid by Bespora Studio and included in your order total. You will not be asked to pay any additional charges upon delivery. We handle customs clearance through our shipping partners so your order arrives without surprises.

Incorrect Address / Undeliverable Packages Please verify your shipping address carefully at checkout. We are not responsible for orders shipped to an incorrectly provided address. If a parcel is returned to us due to an address error, the customer is responsible for the reshipment fee.

Lost or Delayed Shipments If your order is significantly delayed beyond the estimates above, contact us at support@besporastudio.com and we will open an investigation with the carrier on your behalf.