Last updated: 2026-10-04
Bespora Studio (“we”, “us”, “our”) operates this website and store to provide you with solid-brass hardware and made-to-order custom work. This Privacy Policy explains what personal information we collect, why, and the choices you have. By using our site or placing an order, you agree to the practices described here.
What we collect
- Contact details — name, billing and shipping address, phone number, email.
- Order & transaction information — items viewed, cart, purchases, returns, and past orders.
- Payment information — processed securely by our payment partner (PayPal). We do not store full card numbers on our servers.
- Communications — messages you send us, including custom-order requests and support inquiries.
- Device & usage data — IP address, browser, device type, and how you navigate the site (via cookies and similar technologies).
How we use it
- Fulfil and deliver your order, process payments, and arrange shipping (including DDP customs clearance).
- Provide customer support and respond to custom-order quotes.
- Send order and account emails. With your consent, occasional product news — you can unsubscribe anytime.
- Prevent fraud, secure the site, and comply with legal obligations.
Sharing
We share information only with vetted service providers who help run the store — payment processors, shipping and fulfilment partners, analytics, and email tools — strictly to perform these services. We do not sell your personal information. If a merger or sale occurs, your data may transfer under the same protections.
Your rights
Depending on where you live (EU/UK GDPR, California CCPA, etc.), you may have the right to access, correct, delete, port, or opt out of targeted advertising. To exercise any right, email [email protected]. We respond within statutory timeframes. We honor the Global Privacy Control signal.
Data retention & security
We keep order-related data as long as needed for tax, warranty (10 years), and legal purposes, and apply reasonable technical and organizational measures to protect it.
Children
The site is not directed to minors; we do not knowingly collect their data.
Changes & contact
We may update this policy and will post the new date here. Questions: [email protected].